Introduction

At Pure Coin, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, share, and safeguard your data. By using our services, you agree to the terms outlined here.

Information We Collect

We collect information you provide directly to us, such as when you create an account, start a campaign, or contact support. This includes your name, email, phone number, and payment information.

Additionally, we may collect information automatically when you use our services, such as device information, IP address, browser type, and usage data. This helps us enhance user experience and service performance.

How We Use Your Information

Your information is used to provide, maintain, and improve our services, to communicate with you, and to ensure the safety of your data. We also use your information to personalize your experience and offer targeted marketing communications (with your consent).

We may use your data for internal analysis and research to improve our services and identify user needs and trends.

Sharing Your Information

We do not share your personal information with third parties except when necessary to provide our services, comply with the law, or protect our rights. We may share aggregated, non-personal data to improve our services and user experience.

In certain cases, we may share your information with trusted partners, service providers, or third-party payment processors to facilitate payments, verification, and other essential services.

Security of Your Data

We use advanced encryption and security protocols to protect your data from unauthorized access, alteration, or disclosure. Our systems are regularly monitored and updated to ensure the highest security standards.

We recommend users also take steps to secure their accounts, including using strong passwords and enabling two-factor authentication where possible.

Your Data Rights

You have the right to access, update, or delete your personal data at any time. Please contact our support if you have any concerns regarding your privacy. We will respond promptly to any data-related requests.

You can also request to restrict or object to specific data processing activities. If you have consented to the use of your data for marketing, you can opt-out at any time.

Data Retention

We retain your data for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Upon request, we can delete your data if it is no longer needed for these purposes.

We maintain backup copies of critical data to ensure service continuity in the event of technical issues. These backups are also secured and periodically purged as per our data retention policies.

International Data Transfers

Pure Coin is based in Uganda, but your data may be stored and processed outside your country of residence, including countries with different data protection standards. We ensure appropriate safeguards are in place to protect your data during such transfers.

For users in the European Union, we comply with the General Data Protection Regulation (GDPR) and will ensure your data rights are upheld.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our site. We encourage you to review this policy periodically to stay informed.

Continued use of our services after such changes will signify your acceptance of the new terms. If you do not agree with the changes, you should stop using our services immediately.

Contact Us

If you have any questions or concerns about our privacy policy or your data, please reach out to us at support@purecoin.com.