Frequently Asked Questions
How do I start a fundraising campaign?
Simply register on our platform, provide the necessary details, and your campaign will be live within minutes.
Is there a fee to set up a fundraiser?
We charge a small transaction fee on each donation to help keep the platform running. There are no setup fees.
How long does it take to withdraw funds?
Withdrawals are processed within 24-48 hours, and funds can be sent directly to your mobile wallet or bank account.
Can I fundraise for multiple causes?
Yes, you can create multiple campaigns, each focused on different causes or projects.
Is my data secure on Pure Coin?
We use advanced encryption and security measures to ensure that all user data and transactions are safe.
What types of campaigns are allowed on Pure Coin?
You can fundraise for personal needs, community projects, educational expenses, medical bills, events, and more. Campaigns must comply with our community guidelines.
How can I share my campaign?
Our platform allows easy sharing on social media, via email, or through a unique campaign link. You can also generate QR codes for easier access.
What payment methods are accepted?
We accept mobile money, bank transfers, and major credit/debit cards, offering a variety of payment options for your donors.
Can I track my fundraising progress?
Yes, our platform provides real-time updates, allowing you to monitor the total amount raised, the number of contributors, and other insights.
How can donors be sure their contributions are genuine?
We prioritize fraud prevention. Campaigns undergo verification, and our support team monitors suspicious activities. Donors can always reach out with concerns.
Can I post updates or thank-you messages?
Absolutely! Keeping supporters informed is important. Post updates, share thank-you messages, and tell stories directly from your campaign dashboard.
Can businesses use Pure Coin for fundraising?
Yes! Whether you're launching a product, expanding services, or seeking startup capital, you can create campaigns to reach potential supporters.
Can I set a fundraising goal and deadline?
Yes, you can set both a fundraising goal and a deadline, helping to create urgency and encouraging timely contributions.
What if I don't reach my fundraising goal?
Even if your goal isn't met, you can still keep the funds raised. We recommend setting realistic and achievable targets.
How can I contact support?
Reach out via our "Contact Us" page or email support@purecoin.com. Our team is available 24/7 to assist with any questions or issues.